-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Desktops
- >
- Boot
- >
- after Bios update the monitors are not receiving a signal, m...
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
after Bios update the monitors are not receiving a signal, mouse does not light up. Help
03-27-2021 11:43 AM

In addition to no signal to the monitor, tapping Esc to enter bios does nothing. I hear no beeps and see nothing on the screen. I wonder if the keyboard is not working along with the mouse not lighting up. Help!
03-30-2021 06:28 AM

Welcome to HP Support Community
I would like to help
You could try a BIOS Roll back https://support.hp.com/in-en/document/c04126730. If the issue persists please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee

Didn't find what you were looking for? Ask the community