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Message 1 of 2
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all in one pavlion desktop boots up in managment platform ME manufacturing mode

HP Recommended
HP pavilion 24-b012
Microsoft Windows 10 (64-bit)

1. need to change  the boot mode mode from manufacturing to the normal boot it is very slow upon boot with this mode

2. also need to remove my BIOS password, I am unable to remove the password I created for the bios

3. Need to add the serial name and products name to the bios, I lost this info when jumpered the bios on the motherboard


HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@eliano22 HP does not recommend making changes to the jumper settings, if the same was done and now the serial/product info is rendered unstable/unavailable, I suggest you attempt a BIOS default after you access the BIOS, in case you have trouble logging in, I suggest you talk to HP support and discuss your options:

follow the below steps to get started:


1) Click on this link -

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".


Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, is yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

I am an HP Employee

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