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‎12-05-2020 11:57 PM

HP Recommended

I am replacing a bad disk on my HP 750-437cb desktop. I got error message +/- "no disk drive" and drive did not show up when I installed it as a 2nd  drive in a another computer.  I have replacement disk on the way, but I never bothered to make recovery/restore disks.  I tried to order recovery thumb drive from HP, but every time I finished filling out order and pressed "Order" I was returned to support home page with no order on file.  I am not sure how to proceed, even if I had recovery disks.  I could use any advice I can get.

 

Thanks,  Bob_s2

1 REPLY 1

‎12-06-2020 01:17 AM - edited ‎12-06-2020 01:18 AM

HP Recommended

hi

try this

Using the HP Cloud Recovery Tool (Windows 10 and 7)

HP PCs - Using the HP Cloud Recovery Tool (Windows 10 and 7)

Learn more

 

https://support.hp.com/us-en/product/hp-envy-750-400-desktop-pc-series/12079665/model/13378491

 

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