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- HP Community
- Desktops
- Desktop Boot and Lockup
- bios password

Create an account on the HP Community to personalize your profile and ask a question
08-21-2024 10:29 PM
Hello, I need help my hard drive crashed i bought a new one but the system will not allow me to use it without a bios passworn i do not remember putting a password on the bios please help this is my computer information. If i need a new mother board in order to install the new hard drive witch one do i buy that will fit?
thank you for your help!
Victor
Windows 8.1 Pro 64
• 4th Generation Intel(R) Core(TM) i7-4790T quad-core processor [2.7GHz, 8MB Shared Cache]
• Nvidia GeForce GT730A
• 16GB DDR3-1600MHz SODIMM[2 DIMM]
• 1TB Hybrid Hard Drive
08-22-2024 02:06 AM
Hello @vzfactor01 ,
welcome to the HP Poly community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN