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‎09-06-2023 09:30 PM

HP Recommended
Product: HP All-in-One - 22-df0023w

when i switch on the desktop the system bios update failed unable to open BIOS image file

Category:
1 REPLY 1

‎09-07-2023 06:37 AM

HP Recommended

Hi:

 

It appears that any HP AIO PC with a MonkD motherboard such as yours has, the latest BIOS update fails.

 

There has to be 30 - 40 posts about this problem in the last two weeks.

 

The only suggestion I can offer would be to read through this discussion and hope you can get your PC back up and running again.

 

Solved: Re: HP 24-DF0040 BIOS update fail loop - HP Support Community - 8851023

 

There is supplemental information below.

 

HP Desktop PCs - Recovering the BIOS (Basic Input Output System) | HP® Customer Support

 

Last section.  There is a video at the very bottom of the page that describes how to do this on a notebook PC, and since it is included under the desktop link, perhaps it works the same way.

 

Install the BIOS recovery file

 

Restoring the BIOS with a Recovery Flash Drive on HP Notebooks

 

The easiest thing to try first after you create the USB BIOS recovery drive, would be to follow the instructions that show up after the USB recovery drive has been successfully created.

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

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