• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-01-2019 03:20 PM

HP Recommended
Product: hp compaq dx7500 microtower
Operating System: Microsoft Windows 10 (64-bit)

when I turn on the tower I get power but just a blank black screen and the tower beeps one short one long beeps what does that mean and what can I do?

1 REPLY 1

‎04-01-2019 04:47 PM

HP Recommended

Hi

A single beep is rare on post 2015 machines, so what age and BIOS is it please.

https://support.hp.com/us-en/document/bph07107

Possibilities...

Caps/Num Lock LED / BEEPS

Component.

Error condition

Corrective action

LED blinks once.

CPU

CPU not functional

  1. Re-seat the processor. NB:- See the Services Media Library for steps for your PC.

  2. Replace the processor. NB:- See the Services Media Library for steps for your PC.

  3. If the CPU still does not function properly, replace the Main-Board.

LED blinks twice.

BIOS

BIOS corruption failure.

Reset the CMOS:

1 Restore BIOS if available. (If you can access the CMOS battery, pull it out and re-seat it.)

NB:- See the Services Media Library for steps for your PC.
2 Press the Windows + B keys to do a BIOS recovery.
If the error persists, replace the Main-Board.

 

1 long beep followed by 2 or 3 short beeps

UNABLE TO INITIALIZE VIDEO (TO DISPLAY THE POST CODE)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.