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HP Recommended
HP All-in-One 24-f0015na
Microsoft Windows 11

I'm getting a blue screen on the startup saying there is a problem and to go to the HP go tech centre startup for help?

1 REPLY 1
HP Recommended

Hi @SteveDad64 

 

Tough to say what is happening.

 

Do you see a specific blue screen error message?

 

An error message would be very helpful.

 

See if you can run HP Diagnostics.

 

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests.

 

Regards

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