cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
dr-it
New member
1 0 0 0
Message 1 of 2
166
Flag Post

boot hp elite slice

HP Recommended
hp elite slice
Microsoft Windows 10 (64-bit)

Hello after boot error my pc tries to boot but It doesn't go on. You can ear fun cooler  inside but it doesn't start up.Could you suggest something.

THK

 

 

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,840
Message 2 of 2
Flag Post
HP Recommended

@dr-it 

Hello;
Allow me to welcome you to the HP forums!

Sorry, but we are not HP Tech Support; instead, this is just a community self-help forum staffed by mostly by volunteers. We have no way of diagnosing or repairing your PC from here. All we can do is provide links to troubleshooting steps that HP has written, and links to HP drivers.

But ... since yours does not even power on, there is no way for you to run those diagnostics.

 

Given that this is a new HP model, it is likely STILL under the original HP warranty.  You should contact HP Customer Support directly to see about returning it under the warranty for HP diagnosis and repair. If they can't fix it, then you need to explore the options for having it replaced under warranty.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation