bootable USB

[JPopolo]

Windows not starting at all. how do I download bootable USB from HP?

[Paul_Tikkanen]

Hi:

Recovery media is not available from HP for download.

In fact, HP doesn't have any W7 recovery media for any PC anymore.

If you can still read all 25 characters of the W7 product key on your PC's case, you can make your own W7 installation media as follows...

Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...