06-20-2018 10:55 AM - last edited on 06-21-2018 08:51 PM by Cheron-Z
Hi, I have the issue, but when I change the order and make sure IPv4 and 6 are last, they show up first again, even tried to disable them and clicked on f10 to "accept". i reformatted my drive and reinstalled the O/S because I thought that was the issue. I created a "bootable" disk and it ignores it upon booting. At one time I clicked on the windows icon and the letter B, it reset my Bios and it booted with no issues, only to freeze. I held the power button and turned it on again, and I was back to step one. Any suggestions ? Thanks in advance.
06-21-2018 08:42 PM
I'm replying to my own post !! I found the problem. The hard disk has two wires attached. The other end of the smaller one was loose !!! I found out when I bought a new hard drive and removed the wires. The smaller one came off at the other end. It shouldn't come off unless you squeeze the top. This fixed everything. It's the little things you have to look for first !
06-22-2018 04:29 AM
That's great that the problem has been solved. Glad it worked out!!!
I'm not an HP employee.
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06-22-2018 08:01 AM
> I'm replying to my own post !! I found the problem.
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