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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- computer shuting down

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09-24-2022 10:54 PM
This problem had just started occurring where every time I go to load any type of game right before it starts loading up the screen will go black and then restarts the computer although it will still let me use the internet browser without it rebooting if anybody else has had this problem and has fixed it would very much apricate some advice on fixing
09-25-2022 02:28 AM
hi
If you have a problem only when launching the games
See to reinstall a previous hp driver if available
https://h30434.www3.hp.com/t5/Gaming-Desktops/PC-crashing-issue/m-p/8458957
this is for example, if not the same use those on your product page
https://support.hp.com/us-en/product/omen-25l-desktop-pc-gt12-1000a/2100404878/model/2100816073
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