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01-27-2022 11:40 AM - edited 01-27-2022 11:40 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue. It seems like a hardware related issue with the HP desktop. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to set up the warranty service. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
When you contact our support provide them with your computer information such as product number use this link to find it: http://support.hp.com/us-en/document/c03754824
Hope this helps! Keep me posted for further assistance.
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