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desktop dose not respond after power failer

pavillion 23
Microsoft Windows 10 (64-bit)

After power failure desktop will not reboot for several days. I have power but screen is black

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HP Recommended

desktop dose not respond after power failer

@Ambson52

 

Hello;

Allow me to welcome you to the HP forums!

 

Power failures are often accompanied by power surges and if your PC is not connected through a surge protector, that can damage anything from the Power Supply Unit (PSU), to the processor, to the complete motherboard -- and we have no way to diagnose any of those from here.

 

IF you can, see if you can do any of these troubleshooting steps:  No Power or No Boot Troubleshooting 

 

If you can't do any of those, then at least try hooking up a different monitor to confirm that your monitor is not damaged.

 

After that, you would have to take your PC into a service facility to have them check it out to see what got damaged.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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