Showing results for 
Search instead for 
Did you mean: 
Level 1
11 6 0 0
Message 1 of 2
Flag Post

fan not detected boot error

HP Recommended
HP 550-153w
Microsoft Windows 10 (64-bit)

hey guys so my pc is showing up an error whenever i boot up the device it says that there is no fan detected. the reason that this is because  i bought some diffrent rgb fans that are controlled by a hub wich means i have no fan connected to the motherboard. when i press f1 it just boots normal. can anyone help me with this.

HP Support Agent
HP Support Agent
31,166 31,117 2,615 3,976
Message 2 of 2
Flag Post
HP Recommended

@Ibot213 Greetings from the HP Community!

I suggest you use a can of compressed air to clean out all of the dust from all fans in the PC.  With the side panel off, power on the PC and again observe the fan rotational speed.  What do you see? slow, medium or high rotational speeds?


Open up the RUN Windows and enter: MSINFO32

And find out what BIOS level/version is your PC running?

Meanwhile, Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation