Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

fans on but no power

HP Recommended
Hp pavilion 500 c
Microsoft Windows 10 (32-bit)

HP desktop won't turn on . the fans are working and green light inside are all on just no power light or powering up

HP Support Agent
HP Support Agent
18,899 18,877 1,558 1,537
Message 2 of 2
Flag Post
HP Recommended

@fancygirl73, Welcome to HP Support Community!


To be able to provide you with an accurate solution, I'd like to know the following-

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 
  • Any blinking lights on the back of the Tower?
  • Keep the power cable connected for the display and remove the display cable from the back of the tower and check if something shows up on the display screen.
  • When you press the power button, do you hear any beeping sound or lights on the keyboard?

Keep me posted for further assistance.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation