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‎01-25-2019 10:40 PM

HP Recommended
Product: HP All-in-One - 20-c013w
Operating System: Microsoft Windows 10 (64-bit)

I was attempting to install a bios setup to a memory card for a rasberry pi computer and I erased the firmware/bios on my computer.  I need to install from bootup and I have no idea how I am going to do this.  I imagine I will need the bios firmware on a usb and try to boot to it but I have had no luck at all to even boot to anything.  Is this thing just bricked or do any of you know how to accomplish this?

1 REPLY 1

‎01-26-2019 03:33 AM

HP Recommended

Hi

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

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