Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

first 69 GB of hdd have security freeze lock

pavilion 110-243w
Microsoft Windows 10 (64-bit)

last year about three months ago my hard drive got a security freeze lock. after a few months I installed windows 10 next to it, but thses first 69 gb are still locked up. I did it myself. no one else but wife used our computer...she has her own login.

Level 17
Level 17
47,068 41,321 4,510 11,806
Message 2 of 2
Flag Post
HP Recommended

first 69 GB of hdd have security freeze lock

That is not a common issue.


I have never experienced that nor have I ever seen it mentioned as an issue in the HP English language forum.


What are you using for internet and antivirus protection?


If you are not using anything other than Windows Defender, you should probably consider using something more rigorous,  along the lines and reputation of ESET Internet Security.


If you want to resolve your issue, consider performing a clean install of Windows 10.

I am not an HP Employee.
You can click on Accept as Solution if my post or reply was the information you were looking for that helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

#HelpStopTheSpread #PracticeSocialDistancing distancing
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation