flashing desktop lighting

[Warrior16101991]

Hi. When the PC is on, the front and side lighting continues to flash. I don't see any problems with the functioning, but it is very annoying. PC bought about a month ago and didn't have this problem at first. Can you help me to resolve it?

Thanks.

[Warrior16101991]

The problem continues to occur and it also happens that the front lights go out or dim.

I also tried to go back to a previous BIOS version, following the procedure indicated on the site, but it was not possible to go back to the BIOS version of the factory settings.

If this is HP quality, it will be the last PC of this brand.

[Rainbow23]

Hi @Warrior16101991,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I suggest that you run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Warrior16101991]

Good mornig,

already tried solution. The problem persists.

[Rainbow23]

Hi @Warrior16101991,

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!