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- HP Community
- Desktops
- Desktop Boot and Lockup
- freezing after getting into windows 10

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07-14-2023 03:34 PM
I did a clean install of windows 10 on this machine which I have had for a couple of years. Before it was freezing and rebooting randomly and it is doing the same again. I have run all the HP tools and nothing, I can no longer get into the bios, the function keys are not working. any help is greatly appreciated
07-16-2023 09:31 AM
Hi @leefromcali
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issue.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee