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hard drive failure HP Pavilion 23 all in one

HP Pavilion 23 # F3E09AA
Microsoft Windows 10 (64-bit)

With VERY FEW HOURS of operating time on this machine, it appears that the 1TB hard drive has failed. (No boot disc error message) Although running HP extebsive diadnostic reports all OK. Have removed and reinstalled the HD several times as per one suggestion and used contact cleaner with no results. Highly dissapointed at this time and with more than 17,000 youtube views from "others" along with many others experiencing the same issue on other forums. In my opinion having been a quality control engineer/manager in manufacturing, HP should have extended the warranty to purchasers of this computer at no cost and performed repairs to consumers at no cost for a known issue.

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hard drive failure HP Pavilion 23 all in one

Hi @jimwms,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.


If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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hard drive failure HP Pavilion 23 all in one

Did you find a fix for this issue?
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