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Student
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Member Since: ‎12-07-2016
Message 1 of 2 (126 Views)

hard drive short dst check failed Failure ID: q4mn6-0008an-wpqd7a-60q30

Have a desktop with a hard drive short dst check failed  ID :q4mn6-0008an-wpqd7a-60q30  what do it mean

 

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Regents Professor
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Member Since: ‎04-09-2015
Message 2 of 2 (95 Views)

Re: hard drive short dst check failed Failure ID: q4mn6-0008an-wpqd7a-60q30

[ Edited ]

Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue

 

This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..

 

HP will provide a replacement Hard Disk Drive if the unit warranty is Active, If not you need buy a Hard Disk Drive from a retail shop nearby

 

 Please Contact HP if your HP PC is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)

 

 You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive

 

 

 

 

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Thank You,

GBL84

I am not an HP Employee

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