Create an account on the HP Community to personalize your profile and ask a question
12-05-2018 03:38 PM
Welcome to the forum.
I am not a HP employee.
Hi, I am looking at your PC's specs and I see a 16 GB SATA SSD and a 2 TB platter HDD.
What's going on?
The 16 GB SATA disk caching drive is normally hidden in Windows Explorer. So the "C" drive should be the 2 TB HDD. Windows is installed on this 2 TB drive.
The "D drive is normally the HP Recovery drive.
Why do you want to swap drive letters?
12-05-2018 03:43 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
To get the answer to this question, You can't change that from D to C drive while that OS is running.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
I am an HP Employee
12-06-2018 07:20 AM
12-06-2018 08:46 AM
You're very welcome.
Did you use HP Recovery software to reinstall the operating system on the new HDD? It sounds like you may not have done this if the 16 GB SATA SSD is visible in Windows Explorer.
You need to install the HP provided Condusiv ExpressCache application (Link) to get the 16 GB cache disk working as HP intended.
It is not possible to change drive letters (as Echo_Lake stated) within Windows because the operating system drive is locked.
You may be stuck with the "D" drive issue until you reinstall Windows using HP Recovery media or, the condusiv ExpressCache update may fix this problem. Try this update. Then reboot Windows to see what happens.
12-06-2018 08:57 AM
I forgot to add that changing operating system drive pointers will also cause havoc with every program you have installed on your PC.
You may want to start from scratch using HP factory recovery media.
Back up data before proceeding.