• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One 24-f0137c

Yesterday my all in one went to the Screensaver, then I couldn't get it to respond, so I powered it off.  After that, it didn't boot up.  I unplugged everything, then plugged it back in with no peripherals.  The light comes on, it starts to boot, then it peters out and stops.  I am unsure how to proceed but will be searching for appropriate videos, etc.  Any help will be greatly appreciated. 

1 REPLY 1
HP Recommended

I have seen in this forum, problems with AIO's similar to the one posted.  Leave everything disconnected, remove the power cord from the back of the PC, press and hold the power button (start) for 30 seconds.  Reconnect the power cord and try a startup again.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.