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hp 570 going into " Entering power save mode" and shutting down (Dell ) monitor
03-02-2019 06:56 PM

HP 570 goes into "entering power save mode" and shuts off . Usually after being on 1 hour or so. I have adjusted power in settings to be "never" with same results
03-04-2019 11:30 AM

@obhoney
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Have you tried updating the system software and drivers?
- What is the operating system?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
03-09-2019 11:25 AM

Thank you for the information but that's not the correct product model number.
Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee

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