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- HP Community
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- Desktop Boot and Lockup
- Re: hp 690-0010 regular bluescreens with video tdlr failiure
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07-25-2021 02:38 AM
Hello
If not already tested, update the video driver available on the product page, no better try an old one
If whatever the driver is still this problem, indeed can be a hardware problem
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Windows 11 22h2 inside , user
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07-26-2021 01:00 AM
So remove the graphics card
connect the screen to the motherboard
if no more problem, then replace the video card should fix it
https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-690-0000a/37730935
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07-27-2021 01:23 AM - edited 07-27-2021 01:24 AM
it' s not this motherboard?
apart from buying a graphics card, at the risk that it will not work better!
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Windows 11 22h2 inside , user
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07-27-2021 03:36 PM
So I don't understand well, I didn't give the right model
Lincs motherboard specifications.
but it would be this motherboard, but, it is about a single vga port
"the vga port is not populated" ??
But what happened to the port of the motherboard, is it not possible that your problem is from there, if it is damaged?
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