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Anthonylor1
New member
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Message 1 of 2
185
Flag Post

hp not starting

HP Recommended
pavillion 580
Microsoft Windows 10 (64-bit)

i bought a brand new hp 580 and when i start it up it gets stuck in either the hp icon or preparing automatic repair

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not an HP employee.

 

Take it back to the seller (refund or exchange) if this is a brand spanking new PC.

 

It should just work! :Wink:

 

Regards

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