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HP Recommended
hp pavillion hpe 500f
Microsoft Windows 10 (64-bit)

Last night my hpe 500f caught fire late at night. I woke up and smelled smoke and saw it coming from the computer. I unplugged it and blew out the small flame that had started. the dvd drive had melted..see attached. pulled out the drive and it starts up but affraid to use it. 

20200902_133920.jpg

 fire smoke

20200902_133927.jpg

 

1 REPLY 1
HP Recommended

Hello
Better leave it unplugged and turned off
You should go see a professional so that they can check what caused this

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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