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hp pavillion wont boot up
03-22-2020 04:09 PM

good evening I have a hp pavilion computer when I boot up the HP logo appears then a blank screen then the cursor and buffer appear and then nothing happens I have left it running for 1 hour and still no boot up what has gone wrong
david
03-25-2020 02:33 AM

Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
What is the exact model for your computer?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c04718479
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee

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