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Microsoft Windows 10 (64-bit)

Hello,hank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
My Product Name and number is : Omen by HP 870-220nf
My operating system is Windows 10
3. The error message is : "Incorrect Brand name"
4. Any changes made to your system before the issue occurred :

I wanted to factory reset my computer to give it to somebody but after this reset when i launched the computer it was a black screen after the logo. I tried to pass by HP recovery manager and it won't work by this error.

 

Thank you for advance for the help.

 

 

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