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realtorlady2018
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Message 1 of 2
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hp x360 convertable, will not turn on, after plug in PS (orange light on) still will not power on

HP Recommended
envy 360
Microsoft Windows 10 (64-bit)

my computer will not turn on. i plug in power cord and still will not turn on. After multiple tries it will eventually turn on.

this is happing more often. How do i stop this from happening. i dont want to be caught with out a computer if it doesent turn on, this is the only computer i have to work with.

1 REPLY 1
senan6806
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Message 2 of 2
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HP Recommended

@realtorlady2018

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Power resetting the PC and updating the system BIOS may resolve the issue. Let's try these steps:

1.) Perform a power reset, refer to this document for steps.

2.) Use the steps available here to update the system BIOS

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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