11-23-2018 06:27 AM
Hello, my son has reformatted his computer back to the factory settings and now we can not log in. We can not find the username it was created with (maybe it's completely valid when it's set to factory settings) and if we Finally, thinking of remembering the username can not remember the password that was originally made on that PC. We've tried a lot of times, but nothing works, not even trying to log in with a Microsoft account (mine), but it does not work either - what can I do to get on my computer?
11-23-2018 07:23 AM
Make a DVD/USB from the download and use it to repair the PC.
If in doubt please ask.
A Nod Is As Good As a Wink...