my On/off function won't work anymore on my HP omen 015

[Tommy_Student]

I am in my exams and i noticed after submitting my test that the on/off function doesn't allow me to either, turn my pc off, restard it or put into rest modus. Right now when i hover over the button with my mouse it says" there are momentarelie no power managment options available"  so i just force close my laptop right now but want to know why this happend and how i can fix this problem.

[itsmyname · Accepted solution]

@Tommy_Student -- can you open a command-line prompt, and then enter SHUTDOWN -T 10 and press ENTER ?

This will tell Windows to do an "ordinary" shutdown in "10" seconds -- much less drastic that a "hard power off".

[Tommy_Student]

no it didn't work 

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
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[itsmyname]

@Tommy_Student -- no it didn't work 

What DID happen?  Any error-message?

[Prométhée]

---

@itsmyname wrote:

@Tommy_Student -- can you open a command-line prompt, and then enter SHUTDOWN -T 10 and press ENTER ?

This will tell Windows to do an "ordinary" shutdown in "10" seconds -- much less drastic that a "hard power off".

---

Because  SHUTDOWN -T 10  is not right 

@Tommy_Student  you have to open the Cmd command prompt  console , or windows power shell and type this type of command instead

shutdown /s /t 120

[itsmyname]

@Tommy_Student --- check the options for the SHUTDOWN command:

/s Shutdown the computer.
/t xxx Set the time-out period before shutdown to xxx seconds.
The valid range is 0-315360000 (10 years), with a default of 30.

Try   SHUTDOWN /s /t 10

and tell us what happens, and if you get any error-messages.