Create an account on the HP Community to personalize your profile and ask a question
10-18-2020 06:43 AM
Product: hp omni 120 all in one pc series
Operating System: Microsoft Windows 8.1 (32-bit)
my all in one desktop is working fine but recently, i moved it in another room and when i tried to turn on, it wont even blink or turn on as if there is no power supply. when i check the ac adaptor, the light of ac adapter was blinking while connected to the computer. But when i disconnect the ac adapter from the computer, the light of ac adaptor does not blink and gives a normal light. the ac adaptor light indicator always blink after i connect the ac adapter to the computer. the computer stay as if it got no power supply, please help?
1 REPLY 1
10-20-2020 04:18 PM
@wesley22 Have you reset the computer to release excessive static? If not, use the below steps:
- Ensure your device is OFF.
- Unplug all the external devices (If any).
- Disconnect the power cord from the PSU,
- Press and hold the power button for about 30 seconds.
- Connect the power supply (power cord).
- Press the power button to turn on your desktop.
Meanwhile, here's what you need to do, to attempt a solution:
CLICK HERE FOR STEP BY STEP INSTRUCTIONS
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community!
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community