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HP Recommended
Microsoft Windows 7 (32-bit)

my PC didn't turned on, I opened the PC but I only saw green light in the inside but the PC didn't turn on

1 REPLY 1
HP Recommended

Based on what you have said, sounds to me like the motherboard or processor has failed.

 

I don't know if this will help, but Here is an HP document regarding things to do if your computer does not boot or start:


https://support.hp.com/us-en/document/ish_3974055-3873564-16



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