my hp envy desktop won't power on, although the lights are on, on the back panel of the hard drive..

[hostetler]

my HP Envy won't power on, although the lights on the back panel are on...i.e. the green lite by the power cord...

[The_Fossette]

@hostetler

I reviewed your post and I understand that the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

What is the operating system you are using?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04718479

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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