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gary104
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my hp pavilion all in one starts up but wont let me to put in my password screen goes black?

Microsoft Windows 10 (64-bit)

my hp pavilion all in one starts up I git the splash screen but if I touch any key or click mouse screen goes black I cant git to password?

 

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HP Recommended

my hp pavilion all in one starts up but wont let me to put in my password screen goes black?

@gary104,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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