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beats by dre

My laptop  will not stay on long enough to run a Bios, its out of warrenty  I get a error of 90D, I just need to know my next move.

1 REPLY 1
HP Recommended

Hi @Jay454,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

The error code "90D" on an HP laptop typically indicates an issue with the laptop's cooling system, specifically an overheating problem. When the laptop's temperature reaches a critical point, it automatically shuts down to prevent damage to the internal components.

 

Here are some steps you can take to troubleshoot and potentially resolve the issue.

 

  • Check for Dust and Obstructions: Over time, dust can accumulate inside the laptop, blocking the airflow and causing overheating. Carefully open the laptop (if you're comfortable doing so) and clean out any dust or debris from the cooling system using compressed air or a soft brush.
  • Check the Cooling Fan: Ensure that the laptop's cooling fan is functioning correctly. Sometimes, the fan might be faulty or not spinning properly, leading to overheating. If you notice any issues with the fan, consider replacing it.
  • Use an External Cooling Pad: If you can't repair the laptop's internal cooling system, consider using an external cooling pad with fans. These pads help dissipate heat and can reduce the temperature of the laptop during use.
  • Update BIOS: Though you mentioned the laptop won't stay on long enough to run the BIOS, in some cases, updating the BIOS to the latest version can improve the laptop's cooling management and overall performance. If you can manage to get into the BIOS, check for any available updates.
  • Check Power Settings: In the laptop's power settings, ensure that the cooling policy is set to "Active" or "Passive" rather than "Minimal." This will help the laptop manage its temperature better.
  • Use an External Monitor and Keyboard: If you suspect that the laptop's screen or keyboard is contributing to the overheating, you can try using an external monitor and keyboard to see if the issue persists.
  • Limit Resource-Intensive Tasks: Avoid running resource-intensive applications or tasks that put a heavy load on the CPU and GPU. This will reduce the heat generated by the laptop.

 

If none of these steps resolve the issue, it's possible that there might be a more serious hardware problem, such as a faulty motherboard or other internal component.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.