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HP Recommended
Example: Pavilion 65XX all in one pc
Microsoft Windows 10 (64-bit)

my pc gets off for a second

1 REPLY 1
HP Recommended

@rohitsaref222 Here's what we need to do, to identify the cause of the failure:

 

Step 1: Disabling the automatic restart option to view error messages

Many hardware driver or operating system errors will cause the computer to display a specific error message before stopping the operation or shutting down the computer. However, if the Automatically restart option is enabled, an error message might not be displayed despite an error taking place. Disable this option to allow the computer to display the error message.

Follow these steps to disable the Automatically restart option:

  1. In Windows, search for and open View advanced system settings.

  2. Click Settings in the Startup and Recovery section.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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