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‎08-22-2024 10:37 AM

HP Recommended
Product: HP ProDesk 400 G1 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

i got this issue with my g1, it only starts after i (internally) disconnect the power supply and re connect it while pressing the power button fot ten seconds. anyone knows why does this happen? it didnt do that before.

Category:
3 REPLIES 3

‎08-22-2024 10:48 AM

HP Recommended

Hi @baroque2022 

 

This usually happens when the battery is damaged or not installed.

 

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‎08-22-2024 10:53 AM

HP Recommended

cmos battery? i tested it and its giving me 3 volts, maybe is the psu

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‎08-22-2024 10:56 AM

HP Recommended

then check if the memories are working properly, test the memories separately

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