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HP Pavilion 27-a255na All-in-O
Microsoft Windows 10 (64-bit)

             I  bought a second hand, HP Pavilion 27-a255na All-in-One

how do i change the password or get rid of it .

if i take computer back to factory settings, will that help or will that be waste of time

thanks for your help

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Hi

 

A Factory Fresh install should solve that problem.

 

 

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Thanks very much

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If it is Windows login password doing a restore to Factory will remove it. If this is a power on password which prevents even reaching Windows-it is not going to remove it.

**Click Accept as Solution on a Reply that solves your issue**
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you right Cheryl its a power on password, i done a factory reset which did not remove it.any idea what i can do next, to be honest its a nisance.#thanks

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