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probook 450 g5 not powering on universal charger

Probook 450 G5
Microsoft Windows 10 (64-bit)

hi

I lost the original AC charger for my probook 450 g5 so I bought a universal charger and it will not power on. no sound or lights except for:

a blinking white light when power button pressed and the charger is connected

and a blinking amber light when power button is pressed and the charger is NOT connected.

 

any ideas?? 

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probook 450 g5 not powering on universal charger

@amber91

 

Smart chargers now can communicate with machines and machines KNOW which one it can / can't use. Please only use HP genuine charger or at least a third party charger which is compatible with your laptop.

 

Regards.

BH
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probook 450 g5 not powering on universal charger

@amber91

 

This is the DC jack of a SMART AC adaptor.

 

IMG_4901#2.jpg

 

The center pin is used to communicate with the laptop.

 

Almost all laptop manufactures are using them now.

 

And most are not interchangeable, so to have a Universal AC work for all is a long shot.

 

With AC Adapters and Batteries always purchase OEM.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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