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profsvc service failed the sign in. user profile cannot be loaded error.

HP All-in-One 20 r013w

error above whenever restart or shut down. tried f8 and esc with restart at earlier time. Nothing has worked.  

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profsvc service failed the sign in. user profile cannot be loaded error.

 

Try tapping away at the F11 key immediately after powering on. This should boot into Recovery Manager where you can do a System Restore choosing a date before the error started. Do Not choose System Recovery unless you want to reinstall Windows.

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profsvc service failed the sign in. user profile cannot be loaded error.

Trying to sign in to laptop says I'm using wrong pin.How do I get into laptopto chang to different password???
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profsvc service failed the sign in. user profile cannot be loaded error.

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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