• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 6000 Pro Desktop
Microsoft Windows 7 (32-bit)

Hi everyone, I'm a first time poster, I've got a problem with my HP PC.  I think its a 6000 Pro Desktop. It has windows 7. 

 

So the PC works fine, but anytime I have to re-start/shutdown, I get this message:

Initializing Intel (R) Boot Agent

and a bunch of numbers and stuff. 

 

Now the thing is, I'm able to by-pass it, eventually, with enough rebooting and smashing of the f1 to f12 keys, and eventually it just starts up windows as normal as if nothing happened! Its so confusing cause a quick search on google tells me that my PC's HD is dead, which is obviously isn't. Is there a way I can stop this from happening? For example right now the PC is working 100% fine, so I'm not sure what to do. Thanks in advance 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.