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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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qw691aa bios update for W10
08-22-2019 06:31 AM

Since the crappy HP NO-Support Failed Assistant doesn't even recognize a still viable computer, I am trying to find updates manually. Unlike the high quality DELL Support website, HP does not even allow an owner to browse for drivers.
Where is the BIOS download page?
08-22-2019 07:46 AM - edited 08-22-2019 07:47 AM

Greetings,
Welcome to the forum.
I am not a HP employee.
HP does not support Windows 10 on your PC.
The only BIOS update, dated October 2014, is for Windows 7 (Link).
A 2014 BIOS update would not make installing Windows 10 work if you cannot install or run Windows 10 now.
Regards.
08-25-2019 09:05 AM

Thanks for the reply, i already have W10 installed, so installing W10 is not the issue. The issue is that HP only shows W7 and W8 bios updates on the site. If they were like others they would have updated bios by date, and they would be available for the product when it is scanned or entered into the downloads/drivers section. Now selecting by OS is their demand and they dont even have an updated BIOS for W10.
Frustrated is all, no reason to NOT have updated BIOS for all OS's, just another way to try and force people to upgrade their computer more often, kinda like they do with printers, give the printers for free, charge for the ink and watch the Lemmings flock to them for the 'free' printer.
Frustrated at this point, glad this is a friends computer and not mine, another reason to buy a Dell.

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