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GregB1
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Solved!

receive error GLGJM3-8B19K1-GXPT7F-60T403 on Short Drive Self-Test

HP Recommended
Product Number: V9A92AA#ABA/27-a010t
Microsoft Windows 10 (64-bit)

This does not happen all of the time, but is concerning. I do not want to lose my files.

Thanks,

Gregb1

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Paul_Tikkanen
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HP Recommended

Hi:

 

Yes, you should be concerned.

 

The error code is indicating that the hard drive needs to be replaced and the operating system reinstalled.

 

So, if you have not done so already, I recommend that you back up any files you want to save onto a portable hard drive.

 

It probably won't be long before the hard drive quits working altogether.

GregB1
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Thank you, I saved all of the files to DropBox.

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Paul_Tikkanen
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You're very welcome.

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