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11-07-2021 10:14 AM
Need Help with a persistent Blue Screen Hardware Failure Message appearing. Geek Squad has checked it 4 times now. and say the PC is OKAY now. It isn't. The Blue Screen failure message has appear 5 times in the last year and is random, not associated with any program running at the time.
Product Number is: 13Z30AA#ABA
11-09-2021 02:30 PM
@rfauen1938 -- The Blue Screen failure message
What is the exact text of the error-message (usually near the bottom of the many lines of text) ?
Maybe, something like "internal power error" ???
When you restart the HP computer, is there an option to launch the HP Hardware Diagnostics?
Have you launched it, to run several tests of your hardware?
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