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Mrosatz
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Message 1 of 4
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smart disk check that has detected an imminent failure?

HP Recommended

how do you resolve a smart disk check that has detected an imminent failure?

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itsmyname
Level 9
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Message 2 of 4
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HP Recommended

S.M.A.R.T. is software embedded on the disk-drive to self-monitor the "health" of the disk-drive.

 

If you are getting a report from S.M.A.R.T., you disk-drive is in "imminent failure" mode.

 

You need to replace the disk-drive.

 

Sometimes, the disk-drive has enough residual "life" for you to use software like "Macrium Reflect" to make a "clone" of the disk-drive onto the brand-new disk-drive. Then, boot your computer from the new disk-drive.

 

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TheOldMan
Level 15
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Message 3 of 4
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HP Recommended

The advise given by @itsmyname is sound.

If the replacement of the hard drive is not done immediately , it will fail and all data will be lost.


I'm not an HP employee.
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Prométhée
Level 16
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Message 4 of 4
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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