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soporte y ayuda

Tengo un portatil notebook stream 14 x-005, instale en el computador el programa jaws y otro que es para aumentar la pantalla para personas con discapacidad visual. Cuando instale este último el computador se reinicio, luego prendió, genero  la pantalla para la contraseña y luego la pantalla se colocó negra y solo se ve la flecha del cursor.

 ¿que puedo hacer?

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soporte y ayuda

@quimicarol194

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP.
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