• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

Hello,

My computer (800g9 mini) is stuck on startup and I only see the HP Wolf logo.

Is there a way to get the logs?

If I unplug the power cord, then restart, it goes into Windows recovery.

My question is:

Is there any way to get log files or clues on what is blocking my computer.

I know I can reset my OS with HP tools, I just want to know why my computer is blocked

Have a nice day.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.