stuck on 'just a moment...'

Becca414 · ‎06-04-2016

I bought my laptop today and while setting it up the screen froze. I did what I normally do and restarted it. Now it is stuck on the 'just a moment...' screen and I don't know what to do.

Jay_101 · ‎06-04-2016

Hi,

Here's what I would do; take it back or send it back and get a refund.

That symptom is not a good omen and portends trouble in the future.

Jay

View solution in original post

Jay_101 · ‎06-04-2016

Hi,

Here's what I would do; take it back or send it back and get a refund.

That symptom is not a good omen and portends trouble in the future.

Jay

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stuck on 'just a moment...'